Capgemini Off-campus drive 2020
Capgemini off campus drive is going to conduct for hiring the fresher's candidates of 2018, 2019 & 2020 batch and the candidates who are pursuing their fulltime graduation can apply for this job. All the interested candidates are advised to check the eligibility details and then they can apply for this job.
- Name of the company: Capgemini
- Education: Any fulltime graduation
- Position: Technical support engineer
- Batch: 2018, 2019 & 2020
- Location: Bangalore
- Experience: 0 to 2 years
- Last date to apply: ASAP
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Required Things for Capgemini Off campus drive
Job Description:-
Details Skills & Experience:
Must have updated back-end of the knowledge base of most common desktop-level issues faced by users that enables users to resolve an incident, create a request, report an incident and review the status of submitted requests, etc.
Experience- 0 to 2 yrs
Primary Skills (Must have)
- Provide level 1 support by picking the phone calls & support for logging, tracking, Resolution, and reporting of help desk incidents and service requests
- The activities associated with restoring normal service operation as quickly as possible and to minimize the adverse impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained
- Should also provide an accelerated response to the executive users within the customer organization
Details Skills & Experience:
Must have updated back-end of the knowledge base of most common desktop-level issues faced by users that enables users to resolve an incident, create a request, report an incident and review the status of submitted requests, etc.
Experience- 0 to 2 yrs
Primary Skills (Must have)
- Must be graduate
- Must be comfortable in taking inbound/outbound calls.
- Strong communication & analytical skills is mandatory
- Good to have ITIL V3 certified
- Knowledge in BMC remedy will be an added advantage
- should be ready to work in 24*7 shift
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How to apply for Capgemini Off campus drive
You can easily apply for the job using the apply link given below, please read all the details related to this job before applying.
Apply link: Click here
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Conclusion
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