SonicWall freshers drive 2020

SonicWall freshers drive

SonicWall freshers drive is going to conduct for hiring the fresher's candidates of 2019 and 2020 batch and the candidates who have completed their B.E./B.Tech or equivalent education in CS-related branch can apply for this job. All the interested candidates are advised to check the eligibility details and then they can apply for this job.

• Name of the company: SonicWall
• Education:                   B.E./B.Tech (CS or related)
• Position:                      Graduate Engineer Trainee
• Batch:                          2019 and 2020
• Job Location:              Bangalore
• Experience:                 0 to 2 years
• Last date to apply:       ASAP
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Eligibility for SonicWall Freshers off campus

• Bachelor’s degree in Computer Science or a related area of study
• 0-2 years experience in high volume inbound call center or customer service role
• 0-2 years of experience with Microsoft Office and web-based applications

Job description:

• Issues include but not limited to a service contract, account access, license issues, non-technical customer inquiries within established guidelines and policies
• Review and identify areas of improvements to streamline non-technical customer service operation processes
• Meets required customer service support metrics including Customer Satisfaction metrics, service request handling metrics
• Interface with other SonicWALL groups, including but not limited to Sales, Order Management, Service Channel, Technical support, Manufacturing Operations, Product Line Manager, Service Business Manager, Service Manager, and Global teams to resolve customer issues and inquiries.
• Ensure complete and comprehensive issue documentation using appropriate application tracking systems.

Skills required for SonicWall Freshers Drive

Good attention to detail and documentation skills.

Good research abilities, problem identification, resolution and decision-making skills.

Good problem-solving skills.

Good written and verbal communication skills, with the ability to establish effective relationships with all levels of management, employees, partners, and end customers.

Fluency in written and spoken English.

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How to apply for SonicWall Off campus Job Drive

You can easily apply for the job using the apply link given below, please read all the details related to this job before applying.

Click here to apply for this job

Conclusion

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