IBM freshers drive 2020
IBM freshers drive is going to conduct for hiring the fresher's candidates of 2018, 2019, 2020 batch and the candidates who have completed their BE/BTech(CSE/ IT/ EEE/ ECE/ EIE/ IE)/BSC/BCA degree can apply for this job. All the interested candidates are advised to check the eligibility details and then they can apply for this job.
- Name of the company: IBM
- Education: BE/BTech/BSC/BCA
- Position: Technical Support Associate
- Batch: 2018, 2019, 2020
- Job Location: Hyderabad
- Experience: 0 to 2 years
- Last date to apply: ASAP
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Eligibility for IBM Freshers off campus
- Bachelor’s Degree (BE/ B.Tech – CSE/ IT/ EEE/ ECE/ EIE/ IE; B.Sc/ BCA)
- Minimum 0 to 2 years of experience in Technical Support role
Responsibilities:
- Ensure that urgent customer issues are resolved in the most timely and effective manner possible.
- Experience to work well in a fast-paced environment and demonstrable ability to handle various tasks or projects with changing priorities.
- Utilize available time efficiently in order to achieve effective and efficient results
- Demonstrate the ability to assemble a complete and accurate problem/symptom description of reported issues.
- Proven knowledge to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
- Knowledge in commercially standard software applications and major desktop operating systems.
Skills Required:
- Awareness of basic networking concepts and technologies.
- Identify basic hardware parts and aware of basic hardware concepts
- User-level familiarity with at least one e-mail client – Outlook, Notes etc.
- Questioning/probing skills, as relevant to the issue and level of the caller
- See opportunity and implement process improvements
- Ability to meet a set of defined account agent productivity measurement
- Willingness to work in rotation shifts.
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How to apply for IBM Off campus Job Drive
You can easily apply for the job using the apply link given below, please read all the details related to this job before applying.
Conclusion
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