FICO off campus drive
FICO Freshers off campus drive is going to conduct for hiring the fresher's candidates of 2018 and 2019 batch and the candidates who have completed their Bachelor's degree in any branch can apply for this job. All the interested candidates are advised to check the eligibility details and then they can apply for this job.
- Name of the company: Fair Isaac India Software Pvt Ltd (FICO)
- Education: Any Graduate
- Position: IT Support Specialist
- Job Location: Bangalore
- Experience: Freshers
Eligibility for FICO off campus
- Experience in Mac and Windows Operating System, SCCM, VPN, RSA & Active Directory.
- Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN, and technologies.
- Proven communication skills (verbal and written).
- Knowledge of MSDN accounts, WebEx account & Software Assignment.
- Knowledge of ITIL Framework and Terminologies.
- Demonstrated problem-solving capabilities.
- Route/Assign tickets to the appropriate support group, if necessary.
- Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner.
- Knowledge of Software Center Configuration Manager, Software center & RSA.
- Open to working in a 24×7 environment with rotating shifts and rotating weeks off.
Job Description for FICO Freshers drive
- Diagnose, prioritize, troubleshoot and resolve incidents and incidents reported by the users via telephone, chat, email or walk-ins.
- Identify and escalate tickets requiring urgent attention and action.
- Log all contacts and document all the activities and results accurately and completely in the incident management tool.
- Dealing with and resolving helpdesk requests e.g. Outlook issues, Operating system issues, printer, Standard software, and Antivirus.
How to apply for FICO Off campus Job Drive
You can easily apply for the job using the apply link given below, please read all the details related to this job before applying.
Conclusion
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